Terms of service

Last Updated: August 4, 2026

Welcome to Itsother. This website (itsother.com) is operated by Itsother. Throughout the site, the terms “we”, “us”, and “our” refer to Itsother.

By accessing our website, browsing our products, or placing an order through our website, you agree to these Terms of Service.

Business Information:
Itsother is a Canadian-registered business providing online shopping services to customers in the United States.

1. Online Store Terms

By using our website, you confirm that you have the legal capacity to enter into a purchase agreement under applicable laws.

You agree not to use our website or products for any unlawful purpose or in any way that violates applicable laws and regulations.

2. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, images, pricing, and availability information displayed on our website are accurate.

However, product colors, appearances, or details may vary slightly due to differences in device displays or manufacturing updates.

We reserve the right to correct errors, update information, modify products, or discontinue products at any time without prior notice.

3. Pricing, Currency, and Taxes

  • Currency: All prices displayed on our website are listed and processed in United States Dollars (USD).
  • Taxes: Applicable sales taxes will be calculated at checkout based on your shipping address and applicable United States tax requirements.
  • Pricing Changes: We reserve the right to update prices, promotions, or product availability at any time.

4. Orders and Billing Information

You agree to provide accurate, complete, and current information when placing an order.

This includes your name, email address, shipping address, billing information, and payment details required to process your purchase.

If any information provided is inaccurate or incomplete, we reserve the right to delay or cancel your order.

5. Payment Terms

All payments are processed securely through trusted third-party payment providers.

By completing a purchase, you authorize Itsother to charge the payment method selected during checkout for the total order amount displayed before confirmation.

For additional information regarding payment processing, please review our Payment Terms.

6. Shipping and Delivery

Orders are processed and shipped according to the shipping information provided at checkout.

Delivery times may vary depending on destination, carrier conditions, and other factors outside our control.

For more information about shipping times and delivery details, please review our Shipping Policy.

7. Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, and other materials, is owned by or licensed to Itsother.

You may not reproduce, copy, modify, distribute, or use any website content without prior written permission.

8. Prohibited Uses

You agree not to use our website:

  • For any unlawful purpose.
  • To provide false, inaccurate, or misleading information.
  • To interfere with website security, functionality, or operation.
  • To infringe upon the intellectual property rights of Itsother or third parties.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Itsother shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

Nothing in these Terms of Service limits any consumer rights that cannot be excluded under applicable law.

10. Governing Law

These Terms of Service are governed by applicable laws related to the operation of Itsother as a Canadian-registered business.

These Terms do not limit any mandatory consumer protection rights that may apply to customers under applicable laws.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with the updated revision date.

12. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Business Name:
Itsother

Email:
hello@itsother.com

Customer Service Phone (Canada HQ):
+1 418-476-5408

Legal Registration / HQ Location:
1195 Rue des Érables
Saint-Félicien, QC G8K 2M8
Canada

Customer Service Hours:
Monday – Saturday: 9:00 AM – 5:00 PM (EST)
Sunday: Closed