Contact

We are here to help. If you have questions about products, orders, payments, shipping, returns, or any other concerns, please contact our customer support team.

At Itsother, we are committed to providing a reliable and transparent shopping experience for our customers in the United States.

Customer Support

Our support team can assist you with:

• Order questions and updates.
• Product information and availability.
• Shipping and delivery inquiries.
• Returns, refunds, and payment-related questions.

We aim to respond to all customer inquiries within 24–48 business hours.

Contact Information

Business Name:
Itsother

Email:
hello@itsother.com

Customer Service Phone (Canada HQ):
+1 418-476-5408

Legal Registration / HQ Location:
1195 Rue des Érables
Saint-Félicien, QC G8K 2M8
Canada

Customer Service Hours:
Monday – Saturday: 9:00 AM – 5:00 PM (EST)
Sunday: Closed

Business Information

Itsother is a Canadian-registered online retailer providing fashion products to customers in the United States through our online store.

For order-related inquiries, please include your order number and the email address used during checkout so our team can assist you more efficiently.