Payment Terms

Last Updated: August 4, 2026

Welcome to Itsother. We are committed to providing a secure, transparent, and reliable payment experience for our customers.

Itsother is a Canadian-registered business providing online shopping services to customers in the United States.

1. Accepted Payment Methods

We accept the following payment methods through secure and trusted third-party payment providers:

Credit and Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Maestro

Digital Wallets

  • Apple Pay
  • Google Pay
  • Shop Pay

All available payment methods will be displayed during checkout before you complete your order.

2. Secure Payment Processing

We take payment security seriously. All transactions are processed securely through trusted payment providers using industry-standard security measures.

  • Payment processing is handled through providers that comply with applicable PCI DSS security standards.
  • Payment information is encrypted using SSL (Secure Socket Layer) technology.
  • Itsother does not store or have access to your complete payment card information.

3. Currency and Pricing

All prices displayed on the Itsother website are listed and processed in:

United States Dollars (USD)

The total amount charged will be clearly displayed at checkout before payment confirmation, including applicable taxes and any applicable shipping charges.

Itsother does not charge hidden fees after your order has been confirmed.

4. Order Confirmation

After completing your purchase, you will receive an order confirmation email containing your order details.

Please note that order confirmation does not mean your order has been shipped. A separate shipping confirmation email will be sent after your order has been processed and dispatched.

5. Payment Verification

To protect our customers and prevent unauthorized transactions, we may perform payment verification checks.

Customers are responsible for ensuring that all billing and payment information provided is accurate and complete.

  • Billing information should match the payment method used.
  • Orders may be reviewed for security verification purposes.

If additional verification is required, order processing may be delayed until verification is completed.

6. Failed or Declined Payments

If your payment is declined, please:

  • Verify that your payment information has been entered correctly.
  • Contact your bank or payment provider for assistance.
  • Try another available payment method.

If payment cannot be successfully completed, your order may be delayed or canceled.

7. Taxes

Applicable sales tax will be calculated automatically at checkout based on your shipping address and applicable United States tax regulations.

8. Contact Information

If you have any questions regarding payments, please contact us:

Business Name:
Itsother

Email:
hello@itsother.com

Customer Service Phone (Canada HQ):
+1 418-476-5408

Legal Registration / HQ Location:
1195 Rue des Érables
Saint-Félicien, QC G8K 2M8
Canada

Itsother is a Canadian-registered business providing online shopping services to customers in the United States.