About Us

Welcome to Itsother

Itsother is an independently operated online fashion retailer based in Canada, offering women’s clothing, footwear, and fashion products primarily to customers in the United States.

Through https://www.itsother.com/, we provide customers with a straightforward online shopping experience supported by clear product information, transparent store policies, and accessible customer support.

Who We Are

Itsother is independently operated by a Canadian individual seller and primarily serves customers in the United States.

We specialize in women’s fashion and focus on clothing, dresses, footwear, and related fashion products for different styles, occasions, and everyday needs.

Itsother is an independent online retailer and is not a marketplace.

Our goal is to provide customers with clear information about the products they purchase, the prices they pay, how their orders are fulfilled, and the policies that apply before and after purchase.

What We Offer

Our product selection includes:

  • Women’s clothing
  • Dresses and occasion wear
  • Casual and everyday fashion
  • Women’s footwear
  • Fashion accessories and related products

Each product page provides relevant information such as product images, available sizes, colors, pricing, descriptions, and other applicable product details.

Customers are encouraged to review the individual product page and available sizing information before placing an order.

Our Approach

At Itsother, we focus on providing a clear and transparent shopping experience.

Clear Product Information

We provide product descriptions, images, pricing, sizing information, available options, and other relevant details to help customers make informed purchase decisions.

Transparent Pricing

Product prices and applicable order charges are presented before an order is submitted.

Applicable discounts, taxes, shipping charges, and the final order total are displayed during checkout.

Clear Store Policies

Customers can review our published policies before purchasing, including our:

  • Shipping Policy
  • Return & Refund Policy
  • Payment Terms & Billing Policy
  • Privacy Policy
  • Terms of Service

These policies explain how we handle orders, shipping, payments, returns, refunds, personal information, and use of our website.

Order Fulfillment

Itsother works with warehouse, fulfillment, logistics, and shipping providers to process and deliver customer orders.

Orders are fulfilled from warehouse and fulfillment facilities located in the United States and Canada.

The fulfillment location used for an order depends on factors such as product inventory, delivery destination, and fulfillment requirements.

Our primary customer market is the United States, and our shipping and delivery terms are explained in detail in our Shipping Policy.

After an order has shipped, customers receive a shipping confirmation email with tracking information provided for the shipment.

Customer Support

Customers may contact Itsother for assistance with:

  • Product information
  • Size and product questions
  • Order status
  • Shipping and tracking
  • Payments and billing
  • Returns and refunds
  • Order changes or cancellations
  • Store policies

We aim to provide clear and timely assistance throughout the shopping and order process.

Payment and Checkout

Orders placed through Itsother are processed through the payment and checkout services available on our website.

Available payment methods are displayed during checkout.

Complete information regarding payment authorization, pricing, taxes, billing, and refunds is available in our Payment Terms & Billing Policy.

Our Commitment

Itsother is committed to maintaining a shopping experience based on:

Clear Product Presentation
We provide customers with relevant product information before purchase.

Transparent Store Policies
Our shipping, return, refund, payment, privacy, and website terms are available for customers to review.

Accessible Customer Support
Customers can contact us using our published email address and telephone number.

Clear Order Information
We provide applicable pricing, shipping, checkout, fulfillment, and tracking information throughout the order process.

Independent Retailer Notice

Itsother is an independent online retailer.

Third-party trademarks, brand names, logos, product names, designs, and other intellectual property that may appear in connection with products remain the property of their respective owners or licensors.

Unless expressly stated, the appearance of third-party brands or intellectual property on our website does not by itself indicate sponsorship, endorsement, partnership, authorization, or affiliation between Itsother and the applicable third-party rights holder.

Business Information

Store Name: Itsother
Website: https://www.itsother.com/
Business Type: Independently operated online retail store
Operator Type: Canadian individual seller
Primary Category: Women’s Fashion, Clothing & Footwear
Primary Market: United States
Country of Operation: Canada

Business / Contact Address:
Itsother
1195 Rue des Érables
Saint-Félicien, QC G8K 2M8
Canada

Customer Support Email:
hello@itsother.com

Customer Support Phone:
+1 418-476-5408

Customer Support Hours

Monday – Saturday: 9:00 AM – 5:00 PM ET
Sunday: Closed

We aim to respond to customer inquiries within 1–2 business days.

Thank You for Visiting Itsother

Thank you for visiting Itsother.

We appreciate the opportunity to serve customers in the United States and provide women’s fashion products through a clear and convenient online shopping experience.